Frequently Asked Questions

Everything you need to know about shopping with Sequin.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders can take between 7-14 business days depending on the destination and customs processing.

What is your return policy for evening wear?

We offer a 30-day return policy for all items. Garments must be unworn, with all original tags attached and no signs of damage or alterations.

How do I care for my sequined garments?

To maintain the quality of your pieces, we recommend professional dry cleaning only. Avoid machine washing or ironing directly on embellishments to prevent damage to the delicate fabric.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How can I track my package?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.